PRIVACY POLICY

Last updated: 3 October 2026

ABOUT THIS POLICY

TSJ Media is the trading name of Tom Joslin, a sole trader based in Surrey, United Kingdom.

Tom Joslin, trading as TSJ Media, is the data controller responsible for the personal information described in this policy.

Email: tom.joslin@tsjmedia.co.uk

This policy explains how TSJ Media collects, uses, stores and protects personal information when you visit this website, make an enquiry, request pricing or work with TSJ Media on a photography commission.

INFORMATION COLLECTED

Depending on how you interact with TSJ Media, personal information may include:

  • Your name, email address, telephone number and company, studio or organisation.

  • Information submitted through the website, including project type, location, preferred dates, intended image use and project requirements.

  • Emails, telephone conversations and other correspondence.

  • Quotation, contract, licensing, invoicing and payment information.

  • Information needed to plan and deliver a photography commission.

  • Photographs containing identifiable clients, staff, residents, collaborators or other individuals.

  • Property or project information that may identify an individual when connected with other information.

  • Technical information about your visit to the website, including your IP address, browser, network, device, referring page and the pages or features you use.

  • Information supplied by clients, project collaborators, professional advisers, referrals or publicly available sources.

Please avoid sending sensitive personal information unless it is genuinely necessary for your enquiry or commission.

HOW PERSONAL INFORMATION IS USED

TSJ Media may use personal information to:

  • Respond to enquiries and price-guide requests.

  • Discuss project requirements and prepare quotations.

  • Plan, manage and deliver photography commissions.

  • Communicate with clients, project collaborators and suppliers.

  • Administer image delivery, licensing, invoicing and payment.

  • Maintain appropriate business, accounting and tax records.

  • Protect the website and enquiry form from spam, misuse or security threats.

  • Understand how visitors use the website and improve its performance.

  • Establish, exercise or defend legal rights.

  • Meet legal, regulatory, insurance and professional obligations.

  • Display commissioned work in the TSJ Media portfolio or related promotional material where this has been agreed or is otherwise lawfully permitted.

LAWFUL BASES

The lawful basis used depends on why the information is being processed.

Steps before entering into a contract

Information may be processed to respond to an enquiry, discuss a potential commission, prepare a quotation or take other steps requested before a contract is formed.

Performance of a contract

Information may be processed where it is necessary to provide an agreed photography service, deliver images, administer licensing or manage the client relationship.

Legal obligation

Certain information must be retained or used to meet accounting, tax and other legal requirements.

Legitimate interests

Information may be processed where reasonably necessary to operate and protect TSJ Media, communicate with business contacts, maintain records, prevent misuse, manage professional relationships, promote completed work and improve the website.

Where legitimate interests are relied upon, TSJ Media considers the purpose and necessity of the processing alongside the rights and reasonable expectations of the people concerned.

Consent

Consent may be used where appropriate, including for certain cookies, optional marketing communications or the publication of identifiable imagery where consent is the appropriate basis. Consent can be withdrawn at any time.

MARKETING COMMUNICATIONS

TSJ Media does not currently use website enquiries to send newsletters or general email marketing.

If email marketing is introduced in the future, a separate and optional sign-up will be provided. Not agreeing to marketing will not prevent you from making an enquiry or commissioning photography.

You will be able to withdraw your consent or unsubscribe from future marketing at any time.

COOKIES AND WEBSITE ANALYTICS

This website is hosted by Squarespace. Squarespace uses essential cookies and related technologies to operate and secure the website.

With the visitor’s chosen cookie preferences, Squarespace may also collect information for website analytics, including:

  • Browser, network and device information.

  • IP address and approximate location information.

  • The webpage visited before arriving at this website.

  • Pages viewed and links clicked.

  • Searches, scrolling activity and timestamps.

  • Information about how visitors navigate and interact with the website.

TSJ Media uses this information to understand overall website traffic and improve the site. TSJ Media does not currently use Google Analytics, Meta Pixel or advertising-tracking tools.

Where consent is required, non-essential cookies will only be used in accordance with the choice made through the website’s cookie controls. Cookie preferences can be changed through the controls provided on the website or through your browser settings.

The website enquiry form also uses reCAPTCHA or similar technology to help prevent spam and abuse.

WHO INFORMATION MAY BE SHARED WITH

Personal information may be shared with trusted providers where necessary to operate the website and deliver services. These may include:

  • Squarespace, for website hosting, forms, security and analytics.

  • Google Workspace, Gmail, Google Drive and reCAPTCHA, for communication, storage, administration and spam protection.

  • WeTransfer, when used to deliver image files.

  • Accountants, insurers, legal advisers and other professional advisers.

  • Assistants, subcontractors, suppliers and project collaborators where their involvement is necessary for a commission.

  • Government bodies, regulators, courts or law-enforcement organisations where disclosure is legally required.

  • Another business owner if TSJ Media is sold, transferred or reorganised, subject to appropriate confidentiality and data-protection safeguards.

TSJ Media does not sell personal information.

INTERNATIONAL DATA TRANSFERS

Some service providers may process or store information outside the United Kingdom.

Where personal information is transferred internationally, TSJ Media will take reasonable steps to ensure that an appropriate legal safeguard applies. This may include a UK adequacy regulation or approved contractual protections.

You can contact TSJ Media if you would like further information about the safeguards relevant to your information.

HOW LONG INFORMATION IS KEPT

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected.

The following periods will normally apply:

  • Enquiries that do not become commissioned projects: up to 24 months after the last meaningful contact.

  • Client correspondence, project administration, contracts and licensing records: normally six years after completion of the project or the last relevant transaction.

  • Invoices, payment and accounting records: normally six years from the end of the relevant tax year, or longer where required by law or HMRC.

  • Website analytics and technical information: in accordance with the relevant Squarespace settings and cookie periods.

  • Marketing preferences: until consent is withdrawn or the information is no longer required.

  • Photographs and project files: for as long as reasonably necessary for delivery, backup, archiving, licensing, portfolio use, dispute resolution and the legitimate operation of the photography business, taking account of the agreed commission terms and the nature of the imagery.

Information may be retained for longer where necessary to resolve a dispute, establish or defend a legal claim, comply with a legal requirement or respect an agreed archival or licensing purpose.

SECURITY

TSJ Media takes reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

However, no method of internet transmission or electronic storage can be guaranteed as completely secure.

YOUR DATA-PROTECTION RIGHTS

Depending on the circumstances, you may have the right to:

  • Ask for access to the personal information held about you.

  • Ask for inaccurate or incomplete information to be corrected.

  • Ask for personal information to be deleted.

  • Ask for the use of your information to be restricted.

  • Receive certain information in a portable format.

  • Withdraw consent where processing is based on consent.

  • Complain about how your information has been used.

These rights are not absolute and may depend on the circumstances and lawful basis involved. TSJ Media may need to verify your identity before responding to a request.

YOUR RIGHT TO OBJECT

You have the right to object to processing based on legitimate interests in certain circumstances.

You also have an absolute right to object to the use of your personal information for direct marketing.

To exercise either right, email tom.joslin@tsjmedia.co.uk.

COMPLAINTS

Please contact TSJ Media first if you have a concern about how your personal information has been handled:

tom.joslin@tsjmedia.co.uk

You also have the right to complain to the Information Commissioner’s Office:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Telephone: 0303 123 1113
Website: www.ico.org.uk

CHILDREN

This website and TSJ Media’s services are not directed towards children. TSJ Media does not knowingly collect personal information directly from children through the website.

CHANGES TO THIS POLICY

This policy may be updated when the website, services, suppliers or legal requirements change.

The latest version will always be published on this page with its most recent update date.